1. Introduction:
Welcome to HouseMaid! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and utilizing our services, you accept these terms and conditions in full. If you disagree with any part of these terms, please refrain from using our website and services.
2. Services:
HouseMaid provides a platform for users to book and pay for hourly cleaning services. Users can choose from a diverse range of maids representing different nationalities, catering to various cleaning needs. Monthly pickup maid services are also available for those seeking regular assistance.
3. Booking and Payment:
Users can book cleaning services online through our platform. Payments can be made securely online. HouseMaid reserves the right to change pricing and payment terms at any time, with such changes being effective upon posting on the website.
4. Cancellation Policy:
Cancellations can be made within a specified time frame before the scheduled service. Late cancellations may be subject to fees. Details of the cancellation policy can be found on the website.
5. Monthly Pickup Maids:
For monthly pickup maid services, clients are required to provide necessary details and preferences. HouseMaid will make every effort to match clients with suitable maids based on their requirements.
6. Multivendor Platform:
Cleaning service and housemaid suppliers can list their cleaners or maids on HouseMaid. The suppliers are responsible for the accuracy of the information provided, and HouseMaid is not liable for any discrepancies.
7. Privacy Policy:
Our Privacy Policy governs the use of personal information provided by users. By using HouseMaid, you agree to the terms outlined in our Privacy Policy.
8. User Responsibilities:
Users are responsible for providing accurate information during the booking process. HouseMaid is not liable for any issues arising from inaccurate information provided by users.
9. Termination of Services:
HouseMaid reserves the right to terminate services or restrict access to the platform at our discretion. Users will be notified of any such actions and provided with reasons, if applicable.
10. Contact Information:
For any inquiries or concerns, please contact us at
[email protected]. We strive to respond promptly and efficiently to all communication.
11. Amendments:
HouseMaid reserves the right to update or amend these terms and conditions at any time. Users are encouraged to check for updates regularly. Continued use of the website and services after the changes become effective constitutes acceptance of the revised terms.
By using HouseMaid, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please discontinue use of the website and services.
